Privacy Policy
Night Guardian Protect February 9, 2024
This Privacy Policy (the "Policy") outlines how the developers of Night Guardian Protect (referred to as "we," "our," or "the Company") manage, utilize, disclose, and safeguard the information of our users ("you"). This Policy is exclusive to Night Guardian Protect and does not extend to any other products or websites operated by the company. Users are encouraged to periodically check this Policy for updates. Should there be any changes, users who have opted in for notifications may be informed via email, in-app messages, or other channels.
It's important to clarify the types of data we do not collect:
We do not collect or store any details about how you use Night Guardian Protect, including your activity on apps, platforms, or websites accessed via our service.
We do not keep logs of users' original IP addresses or the server IP addresses utilized while using Night Guardian Protect.
DNS queries conducted through Night Guardian Protect are not recorded.
Our dedication to internet privacy and security emphasizes the importance of user privacy. We aim for clear communication regarding our practices and build trust with our users. Below are details on the data we collect, including the collection methods and reasons:
Account Data: The date of account creation and subscription status are recorded at the time of account registration to assist with user support.
Aggregated Data: Information about the operating system is collected each time the Night Guardian Protect app is used. We also collect data on the app version, the number of daily active users, and geodemographic insights from the App Store and Google Play Store. This information aids in understanding our users and enhancing customer satisfaction via product development.
During a VPN connection, we automatically collect specific information:
Details of the VPN server location (e.g., US-California Server 1)
Connection timestamps (e.g., Connected@15:30 2018-05-15)
Error reports are gathered if there are any interruptions or technical difficulties during the VPN connection (e.g., Error_Userdoesnotallowconfiguration).
The type of network used (e.g., 4G) is tracked by our analytics service provider.
This data is crucial for improving our VPN service and troubleshooting and is AUTOMATICALLY DELETED from our systems within 96 hours, emphasizing its use solely for service enhancement and effective problem resolution.
Under this segment, we compile a range of data to enhance the efficiency of Night Guardian Protect, encompassing:
Analytics information, which includes reports on app crashes and metrics on how users interact within the app.
Advertising identifiers, specifically the iOS ad identifier (IDFA) and the primary ad identifier for Android devices.
These insights are crucial for monitoring the functionality and various components of the Night Guardian Protect app and for delivering the support needed to maintain our complimentary VPN service. We guarantee that this information is not disseminated to third-party advertisers.
For further specifics on our analytics service providers, we encourage visiting the links provided:
AppMetrica: https://metrica.yandex.com/ about/info/privacy-policy
Facebook: https://business.facebook.com/ privacy/explanation
Appsflyer: https://www.appsflyer.com/ product/data-privacy/
Our dedication to safeguarding user privacy is unwavering, and we've put in place robust measures to protect it:
Access to data is restricted to only essential teams, such as support and accounting.
VPN connection information is systematically purged from our systems 96 hours post-connection.
Our privacy practices undergo regular evaluations and updates to align with legal and regulatory requirements. Should you have any questions about privacy, please reach out to support@night-guardian.com. Responses are typically provided within 48 hours.
This section outlines our approach to cookies on our website:
Session Cookies: These are employed to store your preferences and login details.
Google Analytics: Utilized for analyzing the performance of our website's pages and the success of our advertising strategies. For more details on Google Analytics and its use of cookies, visit https://policies.google.com/ technologies/types.
Individuals protected under GDPR have certain rights concerning their personal data:
The right to be informed about the data we collect, as outlined in this Policy.
The right to access and request a copy of your data, with requests fulfilled within 30 days.
The right to rectify any data that is inaccurate or incomplete.
The right to have your data erased from our records, with certain exceptions like payment information for tax reasons.
The right to halt the processing of your personal data.
The right to obtain your data in a common format, with requests completed within 40 days.
The right to oppose our processing of your personal data.
The right to receive information about any profiling or automated decision-making we use.
We recommend visiting this page frequently to stay informed about updates to our Policy. Any amendments will be posted here, along with an updated revision date. Your continued use of our Service after modifications indicates your acceptance of the amended Policy. We will ensure to notify you of any significant changes that affect your rights through our Service, email, or other appropriate channels.
Should you have any inquiries or concerns regarding this Privacy Policy, don't hesitate to get in touch at support@night-guardian.com